Terms & Conditions

Return Policy

It is always our intention to stand behind our products, and to deal fairly with our customers. We also need to set reasonable expectations, protections, and procedures for our company, staff, & customers. Keeping these considerations in mind, we have set our return policy as follows:

ALL ITEMS BEING RETURNED/EXCHANGED MUST BE PRE-APPROVED. PLEASE CONTACT US FOR A RETURN/EXCHANGE MERCHANDISE AUTHORIZATION BEFORE RETURNING ANY MERCHANDISE. THERE IS ALSO A RESTOCKING FEE OF 15% ON SPECIALTY AND CUSTOM ITEMS!

How to arrange for a return/ exchange: Please contact us at (702)685-8688 or email us at theblackroomlv@yahoo.com so we may provide you with authorization. If emailing us, please be sure to include your order number, full name, and reason for requesting a return.

All returns must include their original packaging, paperwork, manuals, and accessories. Incomplete returns may result in the package being returned to you. Items being returned should be sent with either a trackable shipping method or one that provides confirmation of delivery. Conditions: Due to the nature of our products, and to ensure the health and safety of our customers and staff, we cannot accept returns or exchanges on any item designed to come in contact with the genitals or bodily fluids (saliva, semen, urine, blood, etc.). Once these types of items leave our store they are considered used and unsalable. Returns or exchanges of these types of items will only be accepted in the case of a damaged or defective product. Please be sure to inspect your items upon receipt.

The Black Room Vegas

Terms and Conditions

Return Policy

It is always our intention to stand behind our products, and to deal fairly with our customers. We also need to set reasonable expectations, protections, and procedures for our company, staff, & customers. Keeping these considerations in mind, we have set our return policy as follows:

Terms and Conditions

Return Policy

It is always our intention to stand behind our products, and to deal fairly with our customers. We also need to set reasonable expectations, protections, and procedures for our company, staff, & customers. Keeping these considerations in mind, we have set our return policy as follows:

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